"We always feel we receive top rated service at Heartland Toyota. Both
Ricky Saly and Brent Baird have gone above and beyond "standard"
customer service. They are efficient, friendly and knowledgeable .
We've had several recent visits to Heartland service in addition to our
regular maintenance. Ricky Saly was able to get repairs done on our
Sienna through our extended warranty, he did all the footwork and
paperwork and we didn't have to worry about approvals or phone calls,
etc. Brent Baird recently helped us with some mechanical issues we had
with our Ford F150, yes I said Ford.........we trust Heartland Toyota SO
MUCH, and they have proven themselves over and over, that we bring all
of our vehicles to them for service no matter what make they are. We
have ventured to the dark side(service department of Ford) and trust me,
they do not even come close to Heartland's service. We weren't even
acknowledged for 15 minutes, no lattes there!, they don't wash your
vehicle and we just didn't feel like they were too concerned about great
customer service. We will not go anywhere other than Heartland for
service! Thank you Ricky and Brent!"-birkenfeld
No comments:
Post a Comment